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What we do
       
 
Introduction
Our Methodology
eUser Ratings
 
what are they?
why do they matter?
Client Benefits
 
Market Position
Surprises
How to work with us
About Benchmarking
 
Why do eUser Ratings matter?  
     
Our methodology provides us with a unique opportunity: to correlate actual activity with our eUser Ratings, so that we can be accurate in our analysis of cause and effect.

We have compared eUser Ratings against activity levels and sales conversions over each of our benchmarks in banking and insurance. There is a very strong correlation between hightest activity or conversion rates and leading eUser Ratings.

This means eUser Ratings can be user forensically, to unpick and highlight under-performing elements of processes and site functionality.

If you would like your site eUser-Rated (or to see further examples of these correlations), please contact us.
 
 
 
 

 

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